Return Policy
Free Exchanges within 30 days for all Orders in USA
- INTL’Laundre wants you to be Happy with your Purchase, if you do not have a Big Smile as a result of your Purchase, then please Return your item(s) within 30 days from the Date of Purchase, for a Full Refund.
- If you choose to Exchange an item. We will Gladly offer you Free Exchanges within 30 Days, or a Store Credit.
- Sorry, No Returns or Exchanges are eligible, after 30 days from the Date of Purchase.
- In order to ensure a quick Refund or Exchange, items must be unworn, unwashed, undamaged, unused, and with all Original tags attached.
- Please note that Shipping Charges are not reimbursed.
- For International Customers, if you encounter delays with your Purchase clearing customs in a timely manner, you may contact Customer Service to obtain approval for a late Return. If your item does not fit the above criteria we will not be able to accept it and it will be returned to you.
How to Ship:
- To Ship an item back to INTL’Laundre, simply pack your item and Invoice into any box or envelope
- For Priority Shipping, simply pack your item and Invoice into a USPS Priority Envelope or Box and affix a Mailing Label. You can acquire a Mailing Label online at www.usps.com or in any local Post office. To mail your package, you can:
- a) Schedule a free pickup with your regular mailman. (Your mailman will usually take your package even if you haven't scheduled a pickup).
- b) Simply drop your package in a mail drop box, for smaller packages that fit.
- c) Drop your package off at the post office.
- Once your Return is received and inspected by our staff (usually within 72 hours of receipt), we will process your Refund and automatically apply a credit to your Credit Card or original method of payment within 7 days. Please note that depending on your Credit Card company, it may take an additional 2-10 business days after your Credit is applied, for it to post to your account.